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What to Do If Great Southern Life Insurance Company Denied Your Life Insurance Claim
When Great Southern Life Insurance Company denies a life insurance claim, it can create financial uncertainty and emotional stress for the beneficiaries. Life insurance is meant to provide support during difficult times, and a claim denial can feel like a major setback. However, many denials can be appealed, and you may still be able to secure the benefits your loved one intended for you. Call the Law Offices of Jason Turchin at 800-337-7755 or chat with us live to learn more about how we can help you appeal a denied claim and work toward recovering your life insurance benefits.
Common Reasons Great Southern Life Denies Claims

Understanding why a claim was denied is the first step in building an appeal. Great Southern Life Insurance Company may deny claims for several common reasons, including:
1. Policy Lapse Due to Nonpayment:
If premium payments were missed, the insurer may argue that the policy lapsed, leaving no active coverage at the time of the insured’s death. Providing evidence of payment, documentation of financial difficulties, or proof that the policyholder intended to keep the policy active can help support your appeal.
2. Contestability Period Issues:
During the contestability period—typically the first two years of the policy—insurers closely review claims for discrepancies. If Great Southern Life finds inaccuracies in the application, such as undisclosed health conditions, they may deny the claim. By submitting additional medical records, correcting errors, and providing clear explanations, you can address these issues and strengthen your case.
3. Policy Exclusions or Limitations:
Certain policies contain exclusions that limit coverage for specific causes of death or pre-existing conditions. If Great Southern Life cites an exclusion as the reason for denial, reviewing the policy terms in detail is critical. If the exclusion was not properly applied or clearly stated, you may have grounds to challenge the decision.
4. Beneficiary Disputes or Changes:
Conflicts over who should receive the death benefit—such as multiple claimants or questions about recent beneficiary changes—can lead to delays or denials. Resolving these disputes may require legal guidance to clarify beneficiary rights and ensure benefits are distributed appropriately.
5. Missing or Incomplete Documentation:
Claims are often denied due to missing documents, such as a certified death certificate, completed claim forms, or proof of beneficiary status. Ensuring that all required paperwork is accurate and complete can help prevent or address this type of denial.
Steps to Take After Receiving a Denial
If your claim has been denied, taking the following steps can help you appeal effectively and increase your chances of a favorable outcome:
1. Review the Denial Letter Thoroughly:
Carefully read the denial letter from Great Southern Life. It should outline the specific reasons for rejection and provide instructions for filing an appeal. Understanding their rationale will guide you in gathering the necessary evidence and documentation.
2. Collect Supporting Evidence:
Gather all relevant records, including:
- A copy of the insurance policy and any riders or amendments
- Proof of premium payments
- Medical and hospital records
- Certified death certificates
- Correspondence with Great Southern Life Insurance Company
- Evidence confirming your beneficiary status A well-prepared set of documents will help strengthen your case.
3. File a Formal Appeal:
Follow the appeal instructions provided in the denial letter. Clearly explain why you believe the denial was incorrect, supported by the evidence you’ve gathered. A well-documented appeal increases the likelihood of reversing the decision.
4. Consult a Life Insurance Attorney if Needed:
If the appeals process feels overwhelming or if your initial appeal is denied, consider consulting a life insurance attorney. An experienced attorney can identify errors in Great Southern Life’s reasoning, assist you in building a stronger case, and represent you in negotiations or legal proceedings if necessary.
5. Consider Filing a Complaint With State Regulators:
If your appeal is unsuccessful, filing a complaint with your state’s insurance department may prompt further investigation. While this step doesn’t guarantee approval, it can lead to additional scrutiny and potentially a resolution if warranted.
Florida Claims Against Great Southern Life Insurance Company
For residents of Florida, challenging a denied claim against Great Southern Life Insurance Company often involves understanding the specific protections and regulations under state law. Florida’s insurance laws provide certain rights to consumers, and a life insurance attorney familiar with these statutes can help ensure that your appeal is as strong as possible. By leveraging Florida’s legal framework and working with a local attorney, you can navigate the appeals process more effectively and sometimes improve your chances of a favorable outcome.
How the Law Offices of Jason Turchin Can Help
A denial from Great Southern Life Insurance Company can feel overwhelming, but it doesn’t have to be the end of your claim. At the Law Offices of Jason Turchin, we have extensive experience handling life insurance claim denials and helping clients navigate the appeals process. We’ll carefully review your case, identify any errors in the denial, and help you take the necessary steps to recover your benefits if we can. Call us at 800-337-7755 or start a live chat to learn more about how we can assist you.